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Our calibration and service labs will be closed from the 19th of Dec and will reopen on the 8th of Jan.  More information »

Due to the year-end lab closure, our calibration team is handling an unusually high volume of units at the moment. We thank you for your patience as we aim to deliver the best possible service during this busy period.

Please note – In order to adhere to the IATA’s Dangerous Goods Regulations, the freight cost of instruments containing a lithium battery will incur an additional shipping fee of $100 per unit.

Important notice for customers wishing to collect their units:
Account customers – Please ensure you’ve received a notification that your unit is ready for collection before collecting your unit.  Units may be collected at any time.
COD customers – For same-day collection of units, payment of the relevant invoice must be made before 10am for a pickup after 4PM on the same day, or at any time thereafter.

Please ensure goods shipped to Kenelec Scientific are clearly identified by displaying the RMA number on the packaging or enclosing a copy of the RMA with the goods. Click here for more details »

Please note that our Calibration team is receiving a large volume of emails at present – if you require a quick response, please give us a call.

Why calibrate?

 

Regular calibration is essential to ensure your instrument is operating optimally and providing results within a specified level of accuracy.

 

At Kenelec Scientific, we maintain an ISO 9001 quality system and are able to calibrate a wide variety of instruments including:

 

  • Air Balancing Hoods
  • Hotwire Anemometers
  • Vane Anemometers
  • Indoor Air Quality Meters
  • Gas Monitors and Sensors
  • Dust & Aerosol Monitors
  • Liquid Particle Counters
  • Particle Counters
  • Respirator Fit Testers
  • Water Particle Counters

 

All calibrations are performed by our highly experienced factory-trained technicians, and our calibration and test equipment is traceable to NMI or equivalent international primary standards and ultimately to SI Units, in accordance with ILAC Policy P10.

 

As well as capabilities for temperature, humidity and differential pressure, we are NATA-accredited (Accreditation No. 15814) to perform Particle Counter and Vane Anemometer calibrations under the requirements of ISO/IEC 17025.

 

Where possible, adjustments and repairs can be made to the instrument under test if it is found to be operating outside manufacturer’s specifications and tolerances. These adjustments can forego the need for instrument replacement, saving you time and money.

 

Following calibration, we provide you with a comprehensive report and calibration certificate (when applicable) and are able to return your instrument to you typically within 10 business days for minimal downtime.

 

To get started, complete an RMA form so we can issue you with an RMA number. This number is required for any enquiries related to your calibration.

Complete RMA Form

From our customers:

“Excellent communication and service from the team. Thanks.”

MaryAnn Davison, Regional Team Lead OHN at WOHC Proactive

“Our NZ based company only use Kenelec Laboratory once a year for calibration of one of our machines and they are always prompt in doing the calibration, providing the test report and returning the machine to us.”

Sharon Bracey, Procurement Manager, Key Industries Ltd

“Fast service and best customer service experience we’ve had. From start to finish the service and communication was excellent.”

Amal J, QC Manager at Virbac NZ

“Prompt replies, easy paperwork and delivery process. Turn over period is always meet for equipments we send for calibration.”

Vijay Dhamale, Quality Control Specialist, CSL Seqirus

“Since I have been working with Kenelec for the past several months, I have been always able to find a friendly and reliable person helping on my emails. Very professional and flexible. Thank you!”

Vergel Villaruel, Admin Staff, Aspen Medical

Next steps:

Calibration price list

Complete RMA form online

Download an RMA form

Contact our team

Back to the Services page

Need it back quickly?

 

Our Fast-Track service moves your calibration up to the next available spot in the queue*. So if you need your instrument back in a hurry, let our team know when you are booking in your calibration.

Enquire about Fast-Track

*$100 fee applies. Service is subject to availability and turnaround times may vary.

Can’t afford downtime?

 

Hire a replacement instrument at up to 20% off our standard rental rates.

Visit our rental page

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