UPDATE ON PORTACOUNT LAB – 21 Jan 2019

 

Our PortaCount Lab is currently still closed due to unexpected delays in the return of our reference equipment – we hope to be operational again by the end of Jan 2019. 

 

Please allow at least 10 business days for your job to be completed once the lab is open, as we have a backlog of units to calibrate.

 

Our sincere apologies for any inconvenience this causes you and your business – if you have any questions please reach out to our team. 

Key Dates

5 Dec 2018 – last day to get your unit to us for pre-Christmas return

19 Dec 2018 – Calibration labs close

21 Dec 2018 – Main office closes

25 Dec 2018 – Christmas

26 December – Boxing Day

1 Jan 2018 – New Year’s Day

2 Jan 2019 – Main office re-opens

7 Jan 2019 – Calibration labs begin re-opening*

14 Jan 2019 – Business as usual**

 

* Unfortunately we cannot guarantee when individual instruments will be calibrated until each labs re-opens, as most our reference units will be out for calibration and verification.

 

**Please be advised that our normal turnaround time may be extended slightly due to end of year backlog.

 

If you have any questions about our holiday dates or services available over this time, please get in touch using the contact form provided.

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